Privacy Policy

Our website respects your privacy and strives to protect your personal data.
The Privacy Policy explains how your personal data is collected and used (under certain circumstances). It also outlines the measures taken to ensure the privacy of your information. Finally, this policy specifies the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices outlined in this policy.

Protecting your data is of utmost importance to us. Accordingly, your name and other information related to you are used in accordance with the terms outlined in this Privacy Policy. We will collect information when necessary or when it is directly relevant to our transactions with you.
We will retain your data in compliance with the law or for the purposes for which it was collected.
You can browse the website without providing any personal data. Your identity remains anonymous during your visit to the site and will not be revealed unless you have an account on the website that you access using a username and password.

1 – Data We Collect

We may need to collect your information if you wish to place an order for a product on our website.

We collect, store, and process your data as necessary to follow up on your purchase from our site, to secure any potential claims that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card information.

We use the information you provide to process your orders and to offer you the services and information available on our website that you request. Furthermore, we will use the information you provide to manage your account with us, verify online financial transactions, audit data downloads from the site, identify website visitors, develop the design and/or content of our pages, and customize them for users. We conduct various demographic studies and send useful or requested information to users, such as product and service updates, unless you object to being contacted about this. Communication occurs via email to provide you with details about other products and services if you opt in, and if you prefer not to receive promotional or marketing communications, you may opt out at any time.

We may share your name and address with a third party to deliver your order (e.g., a delivery agent or supplier).

We may store details related to your current order on our site, but for security reasons, we cannot retrieve them directly. By logging into your account on the website, you can view information and details about purchases you have made or will soon make. You can also manage your address details. You are required to treat access to your personal data with complete confidentiality and not make it available to an unauthorized third party. We bear no responsibility for the misuse of passwords unless such misuse results from an error on our part.

Other Uses of Your Personal Information
We may use your personal information for opinion polls and marketing research, at your discretion, for statistical purposes while ensuring complete confidentiality, and you may opt out at any time. We do not send responses to any third party. Your email address will not be disclosed unless you choose to participate in contests. Responses to opinion polls are stored separately from your email address.

We may send information about ourselves, the website, our other sites, our products, sales, offers, newsletters, or anything related to companies within our group or our partners. If you do not wish to receive this additional information (or any part of it), please click the “unsubscribe” link in any email sent to you, and we will stop sending such information within seven business days (excluding Saturdays, Sundays, and national or religious holidays) of receiving your notice. We will contact you for clarification if your instructions are unclear.

We may use some data, while fully maintaining privacy and confidentiality on the site, for other purposes, including verifying users’ locations, tracking their visits to the site or links in emails when they subscribe to receive them, and providing this anonymized data—which does not identify you personally—to a third party, such as publishers. However, this data will not lead to your identification (as it is anonymized).

Competitions
For any competition, we use the data to notify winners and advertise our offers. You can find more details about participation terms for each competition separately.

Third Parties and Website Links
We may transfer your information to other companies in our group or to our agents and contractors to assist us with transactions in accordance with the terms of this Privacy Policy. For example, we may use a third party to help us deliver products to you, receive payments from you, use it for statistical and marketing research purposes, or assist our customer service team. We may need to share information with a third party to protect against fraud and reduce credit risks. If our company or part of it is sold, we may need to transfer our databases, including your personal information. Except as provided in this Privacy Policy, we will not sell or disclose your personal data to a third party without your prior consent unless it is necessary for the purposes outlined in this policy or required by law. The site may contain third-party advertisements or links to other websites or frames of other sites. Please note that we are not responsible for the privacy policies of any third party or the content of those policies applied on other sites, nor are we liable for any third party to whom we transfer your data in accordance with this Privacy Policy.

2 – Cookies

Accepting cookies is not a prerequisite for visiting the website. However, we note that functions such as the “cart” and placing orders cannot be used without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting specific pages on the site. These files are stored by your browser on your computer’s hard drive. Cookies can be used to identify your Internet Protocol (IP) address, saving you time while on the site or when you wish to visit it. We use cookies for your convenience while browsing this site (e.g., to remember your identity when you want to modify your shopping cart without re-entering your email address) and not to obtain or use additional information about you (e.g., for targeted marketing purposes). You can configure your browser to refuse cookies, but this may limit your use of the site. Please ensure that our use of cookies does not contain any personal or private information, is free of viruses, and this site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users interact with the site, Google Analytics relies on cookies—text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators about its activity, and provide other services related to site activity and internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on Google’s behalf. Google will not link your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that this may prevent you from fully utilizing the site’s features. By using this site, you consent to Google processing your data as outlined and for the purposes detailed above.

3 – Security

We employ appropriate security technologies and procedures to prevent unauthorized or illegal access to your information, as well as its loss or destruction. When we collect data through the site, we store your personal information in a database on a secure server. We use firewall systems on our servers. When collecting payment card details electronically, we protect them using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for hackers to decrypt your information, though we cannot guarantee 100% protection. We strongly advise against sending full credit or debit card details in unencrypted electronic communications with us. We implement physical, electronic, and procedural safeguards directly related to the collection, storage, and disclosure of your information. Our security procedures may occasionally require us to request proof of your identity before disclosing your personal information to you. It is your responsibility to protect your password and computer from unauthorized access.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you previously provided to us. You also have the right to ask us to correct any errors in your personal data, free of charge. Additionally, you may request, at any time, that we stop using your personal data for direct marketing purposes.